GO444 Help FAQ: Account, Security, Banking

How to enable two-step verification?

Open account settings, then the Security section and enable code-based verification.

This step in the GO444 App finishes within 2 minutes, blocking others from access.

What is a strong password?

Use at least 8 characters, mixing numbers, uppercase letters and symbols.

Don't reuse the same password on other sites; if desired, change it monthly.

Share login details with anyone?

No, the support team never asks for passwords.

Many Dhaka users do not share SMS codes with anyone; that's a good practice.

What do I see when I log in on a new

Extra verification may come on a new browser or phone.

This is normal; the GO444 Guide explains the same rules step by step.

What kind of information is kept?

Name, contact information and account history may be kept

No unnecessary information is asked, so setup finishes quickly.

Is the data encrypted?

Yes, the connection has a secure layer.

This ensures session and login data do not travel over

Will my data be shared with others?

No, it should not be shared without permission.

What is kept on the Privacy page is clearly written.

Can a deletion request be made?

Yes, if you write to support, the next steps are provided.

If needed, account verification may also be requested.

What to do if an unfamiliar login

Change your password immediately, then log out from all devices.

If unusual banking notifications occur?

Combine with bKash, Nagad or Rocket.

Then send a screenshot to GO444 Support

Is public Wi-Fi safe?

If possible, do not use it.

Risk is reduced when logging in on office or home networks.